FAQ


Frequently Asked Questions

 

 Can I choose the style of handle I receive?

With most items you can choose whether you would like a 'plain' or 'ornate' handle. The exact pattern, however, cannot be guaranteed as only a small number of each are in stock at any given time. As our items are vintage, our stock is always changing and we usually have a large variety of styles in limited quantities.

 

 

How should I look after my cutlery?

We recommend you hand wash your items in warm soapy water and do not put in the dishwasher. As the pieces are silverplated they will need a polish every so often to remove any tarnish.

 

 

How long will my delivery take?

We aim to dispatch orders within 3-5 working days..

Items for UK delivery will be sent via Royal Mail Second Class Signed For Delivery which aims to deliver within 2-3 working days.

 

     How much is postage and packaging?

Our standard rate for postage and packaging is £3.95, framed items are charged at £5.00. Items sent within the UK are sent via Royal Mail Second Class Signed For Delivery.

 

 

How can I pay?

All major credit and debit cards are accepted. Payments can also be made securely through PayPal with your account.

 

 

Can I return my item?

We are very sorry if you are not happy with your purchase. If you notify us within 7 days you may request to return or exchange if you have purchased a non-personalised item. Unfortunately if your order is personalised we are unable to offer returns due to the nature of the item.